Water Rates and Policies

Quarterly Billing

In an effort to reduce administrative costs we read meters and bill on a quarterly basis. Quarterly billing allows us to keep our water rates lower than all surrounding water districts but there is also a downside to this practice. Reading the meters monthly would make it easier to detect abnormal water usage and alert our customers to the possibility of a leak. Since that is a rare ocurrance, quarterly billing has been the preferred approach for the water district.

Please contact us as soon as possible if you notice an abnormally high water bill.

Water Rates

We bill using a tiered rate structure in order to encourage water conservation. All customers pay a base rate of $68.06 per quarter, which includes the first 6000 gallons of water. Additional increments of water are billed at the following rates:

6,000-20,000 is $2.47 per thousand gallons

20-39,000 is $4.05 per thousand gallons

39-60,000 is $5.26 per thousand gallons

60-99,000 is $6.54 per thousand gallons

99,000 and above is $8.46 per thousand gallons

Payment Options

There are several payment options that we offer to our customers. Please choose the most convenient payment option from the following choices:

Pay by mail
Pay by phone (using credit card or e-check) – call 1-888-900-8265 during regular business hours
Sign up for electronic billing and pay online with a credit card or bank transfer
Sign up for auto-pay for an additional fee.

Website Accessibility Policy

Sunset Water District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Sunset Water District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 970-396-6588

Ongoing Compliance Information

Compliance Officer

Sunset Water District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Sunset Water District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 970-396-6588.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.